Truckstar Onasis Hernandez, Mountainside Meat & Produce
Onasis Hernandez, President of Mountainside Meat & Produce, has used H.K. Truck Center to both purchase and maintain his entire fleet! He made the switch from International to Hino, and was more than happy to tell us all about his experience!
Could you tell us a little about yourself and your business?
“My name is Onasis Hernandez and I am the President of Mountainside Meat & Produce. We’re a meat distribution company for beef, pork, and chicken. We serve New Jersey, Connecticut, and the tri-state area with deliveries to wholesale, restaurants, markets, and more.”
Describe your fleet:
“My entire fleet consists of six or seven trucks, all brand new Hinos.”
What’s your experience with Hino Trucks?
“They are very good- very good. Very comfortable. I had problems with Internationals. I had purchased two Internationals in the past and they were both giving me headaches. That’s when I decided to change to Hino. I met with Bert, he’s a great guy, and I kind of moved forward from there. I started with one, then two and three and now I bought seven of them. In fact, I just bought another one last week. My business has been growing pretty rapidly. ”
Who do you primarily work within H.K.? Are you happy with their service?
“I work sometimes with Keith and sometimes Don. They’re both very good. ”
What departments do you primarily use with H.K. Truck Center?
“The Sales Department, definitely. I service all my trucks there as well.”
What’s your experience with the Service Department?
“My driver takes the truck in and they call me right away. “What do you need to be done? What’s going on? What are your concerns with the truck?” Right away they follow up. I tell them what’s going on and immediately they’ll call me back and tell me exactly what I need. The service is great.”
Is there anything H.K. Truck Center could do to improve your experience?
“Honestly? The way they are running, I think is, great. Whatever they’re doing right now is great. I have no complaints.”
Any additional comments?
“To be completely honest, they are all very nice. I met the owner of H.K. He came by the other day and we had a great conversation. Bert is a very nice guy. All their team is great. I think they work well altogether. Vanessa in the office is also very nice. I have no complaints about anyone there. I wish all the companies you deal with were like this. ”