H.K. Truck Center’s Shop Foreman Tracey Gennusa Wins Hino’s 10th Annual Master Elite Service Skills Competition
May 30th, 2018
South Plainfield, NJ – Out of the ashes, we rise.
H.K. Truck Center has a long history of overcoming the odds. From fixing trucks in the borrowed driveway of a family member to a cornerstone truck dealership with a 12 bay service area, HK Truck Center has met every challenge with determination and raw grit. The New Jersey based medium duty truck center has the vision to “exceed customer expectations, build a legacy, and deliver exceptional service. Period.”
One of the key players on their service team, Tracey Gennusa, has been with H.K. Truck Center for eight years. Tracey has qualified and competed in the Hino Master Elite Service Skills Competition for the last four years. During last week’s competition, Tracey went head to head against the top technicians in the United States. This year, he took home the first place trophy and has been recognized as the winner of Hino Truck’s 10th Annual Master Elite Service Skills Competition.
“The competition this year was extremely challenging.” Tracey Gennusa states. “From Rapid Evaluation Diagnostics to a written test, everything was extremely detailed and timed, so I felt up against the clock. When I heard them announce the winners, they started at last place and went up to first. By the time they got to second place, I thought for sure I hadn’t even placed in the top 10. When they called me as the first place winner, I was in shock.”
Hino Trucks’ Master Elite Service Skills Competition is designed to highlight the hard work and dedication of Hino technicians across the country. Only 24 finalists qualify to compete each year. As a Hino Master Elite Technician, a designation reserved for the highest certified Hino truck technician, Tracey had to complete one of the industry’s most comprehensive training programs.
“I would like to thank Hino for the opportunity to compete in this great event. This event shows how dedicated Hino is to high quality service.” Tracey says. “I would also like to thank H.K. Truck Center for providing me with the job and rigorous training required to be a Hino mechanic and a shop foreman. I would not have won this award without their support.”
“To have the top Hino technician in the nation working in our shop is such an honor.” States Henry Knabe, Jr., President of H.K. Truck Center. “We became a Certified Ultimate Hino Dealership in 2017. After that, I thought I couldn’t be more proud of my team, until today.”
About H.K. Truck Center:
Headquartered in South Plainfield, New Jersey, H.K. Truck Center is an authorized Hino and Mitsubishi Fuso dealer for your trucks, truck parts, and service needs. Founded in 1982, H.K. Truck Center offers a one-stop solution for medium-duty truck sales, parts, service, rental and leasing and is focused on providing its customers with quality Fuso and Hino trucks that offer the lowest cost of ownership in their class. It provides more than 25 full-time and part-time jobs in the community in which it operates. For more information, visit hktruck.com, follow us on Twitter at @HKTruckCenter, or see our Facebook page at Facebook.com/HKtruckcenter.
About Hino Trucks:
Hino Trucks, a Toyota Group Company, assembles, sells, and services the most environmentally friendly lineup of Class 4-7 conventional and cab-over commercial trucks in the United States. Headquartered in Novi, Michigan, Hino boasts a network of over 200 dealers nationwide committed to achieving excellence in customer service and support. Hino Trucks is the premier medium duty nameplate in the United States with a product lineup that offers a fully connected vehicle with low total cost of ownership, superior fuel economy, unmatched reliability and maneuverability, and the most comprehensive bundle of standard features in the market. For more information, visit our internet home page at http://www.hino.com or follow us on Facebook, Twitter and YouTube.